Returns & Exchanges

At Katz Gluten Free, we stand behind the quality of our delicious baked goods; however, due to the perishable nature of our food products, we cannot accept physical returns. If you are unsatisfied with your order, please contact our support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your package for any damage or missing items to ensure everything meets our quality standards.

• 2.
  Contact Customer Support

  Reach out to us via our contact form or email with your order number and a brief explanation of the issue you encountered.

• 3.
  Provide Documentation

  For items damaged during transit or quality concerns, please include clear photos of the product and its packaging to help us expedite your claim.

• 4.
  Receive Resolution

  Our team will review your request and issue a store credit or a replacement shipment for any qualifying concerns at no additional cost to you.